Ramada Hotel & Suites Ballina Byron today announced that it has received a TripAdvisor® Certificate of Excellence award for the third consecutive year running. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 per cent of businesses listed on TripAdvisor receive this prestigious award.
To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.
QUOTE: “Ramada Hotel & Suites Ballina Byron is pleased to receive a TripAdvisor Certificate of Excellence for our third consecutive year,” said Karen Whiteford, General Manager “We strive to offer our customers a memorable experience, and this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.”
The Ramada Hotel & Suites Ballina Byron is an accredited 4 ½ star hotel located directly on the Richmond River. The hotel has 115 stylishly appointed hotel rooms, suites and apartments with many guest services and facilities including 24 hour reception, onsite gym, outdoor heated swimming pool with shaded children’s pool, 4 dedicated function rooms and the choice of 3 independently owned alfresco restaurants.
The Ramada has had over 100,000 guests and seen millions in flow on benefits for the community with little sign of this abating.
TripAdvisor is the world’s largest travel site*, enabling travellers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travellers and a wide variety of travel choices and planning features with seamless links to booking tools. TripAdvisor branded sites make up the largest travel community in the world, with more than 200 million unique monthly visitors**, and over 100 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.
*Source: comScore Media Metrix for TripAdvisor Sites, worldwide, January 2013
**Source: Google Analytics, worldwide data, March 2013
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